Systems Analyst


We have an exciting opportunity for a System Analyst with strong verbal and written communication skills. Are you a bright and imaginative seeking a smaller environment where you will impact the direction of the client organization and be a key contributor to the overall success of our growing business? Are you interested working on industry leading technology daily? This is a great opportunity for someone looking to work hands-on with a wide range of technologies within a great team environment.

Roles & Responsibilities:

  • Install, configure, maintain and test servers, storage, workstations, and network infrastructure on premise and in Azure
  • Install, configure, and test databases, operating systems, and virtualization platforms
  • Maintain, troubleshoot, and service issues related to the above infrastructure
  • Work directly with other Systems Analysts, Project Managers and Developers to help implement IT infrastructure
  • Be accountable for the installation and integration of systems, ensuring timelines are met and quality solutions are delivered
  • Prepare and maintain documentation in an efficient and professional manner
  • Automation via scripting, PowerShell
  • Monitoring application performance
  • Windows patch management
  • Hardware inventory/asset management
  • Follow IT policies and procedures to control information security
  • Create user accounts and maintain appropriate access for individuals to necessary information
  • Maintain and support telephony equipment. Extension and voicemail addition, move, and deletion
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
  • Assists in the analysis, design, and provide support during implementation on projects
  • Maintain tickets in the service desk system and update internal knowledgebase
  • Remain up to date on new technologies and participate in evaluations
  • Recommend and implement improvements to system security
  • Implement new or improve existing monitoring systems to more effectively respond to issues
  • Be organized, enthusiastic, and take direction from Manager of IT Operations, CTO and CEO
  • Be willing and available to participate in an afterhours On-Call rotation

Required work related experience and proven skills:

  • Minimum of 3-5 years’ progressive experience in Information Technology, with proven experience in deploying, and supporting complex systems
  • Post-secondary degree or diploma from a Technology Institute in computing and or network support
  • A+ Certification
  • Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
  • Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
  • Strong analytical and problem-solving skills
  • Ability to work independently or in a team environment, with strong interpersonal skills
  • Highly self-motivated and self-directed
  • Very strong customer service orientation skills are required
  • Windows Server 2008, 2012, 2016, Windows 7/8/10
  • MS SQL administration tasks
  • IP networking, routers/switches/firewall
  • Backup concepts
  • Security
  • Azure cloud services
  • Hyper-V
  • Active Directory
  • DNS
  • Microsoft Exchange, Office 365, Gmail, and other emailing apps
  • Experience in cabling and patching in data centers

Benefits & Perks:

  • Competitive Salaries
  • Health & Dental Plan
  • Continuing Education Company Funded
  • Company Matched RRSP Plan
  • Employee Referral Program
  • Flexible Work Hours
  • Casual Dress Code
  • Bonus Vacation Days for all staff throughout the summer
  • Free Weekly Breakfast Fridays
  • Modern / open workspace with a great lunch room & lots of natural light
  • Microsoft Training Incentives
  • Company Sponsored Events (e.g. Bowling, Lunch Outings, Gift Cards, etc.)
  • Competitive salaries

About GryphTech Inc.

Founded in 1997 GryphTech is a growing internationally focused SaaS development company providing solutions that exponentially grow our clients businesses. Our clients are located in Canada, the United States, Europe, South America, and Asia.

Through a unique combination of application development, innovative design and domain expertise, GryphTech offers a full suite of IT services including packaged technology solutions, custom software development, mobile applications, hosting and site design.

The company’s proven multilingual, multi-site and multicurrency Real Estate, Retail and Mobile solutions support 35 languages and have been deployed by over sixty customers in seventy countries around the globe.

At Gryphtech, we are committed to fostering an inclusive, accessible environment, where all employees and clients feel valued, respected and supported as such we are committed to providing accommodations. If you require an accommodation at any stage of the application process and wish to learn more about our accommodation policies, contact us.

Please send a current copy of your resume to (and please include your salary expectation)